VAT & IMPORT INFO

Due to very high demand and order volume, orders can take up to 10 – 19 days to be delivered. However, most orders are delivered within 5 – 10 days.

ESTIMATED DELIVERY TIMES

Below are the estimated delivery times (business days) for each country we currently ship to:

Location

Estimated Shipping Time

United States

9 - 19

Business Days

Canada

9 - 19

 Business Days

United Kingdom

7 - 14

 Business Days

Germany

9 - 16

 Business Days

France

8 - 16

 Business Days

Spain

8 - 16

 Business Days

Netherlands

8 - 17

 Business Days

Poland

6 - 13

 Business Days

Belgium

8 - 13

 Business Days

Japan

6 - 13

 Business Days

Australia

7 - 14

 Business Days

Mexico

10 - 18

Business Days

Singapore

5 - 12

Business Days

Saudi Arabia

8 - 16 

Business Days

Ireland

7 - 15

Business Days

Finland

7 - 15

Business Days

Luxembourg

7 - 18

Business Days

Hungary

11 - 18

Business Days

New Zealand

6 - 13

Business Days

South Korea

8 - 16 

Business Days

Malaysia

5 - 11 

Business Days

 

Order Processing Time
All orders are processed and dispatched from our warehouse within 1 – 3 business days.
During peak periods (e.g. holidays or high demand), please allow up to 6 business days for dispatch.

Customs & Delays
Shipping times are estimates only and do not include delays caused by customs, weather, or local postal services. We are not responsible for these delays.

Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.

Shipping Questions?
If you have any questions about shipping, feel free to contact us at support@synvox.store and we’ll be happy to assist you.


VAT and Import Charges !!!

 

At SYNVOX, we aim to provide full transparency when it comes to taxes, fees, and the total cost of your purchase. Depending on your location, Value Added Tax (VAT) or import fees may or may not be included in the price shown on our website.

We understand how frustrating unexpected charges can be — that’s why we've created a simple chart (see below) to help you determine if your country includes VAT in the product price or if there are additional import charges to expect upon delivery.

How VAT and Import Charges Work:

 In some countries, VAT is already included in the product price — meaning you won’t need to pay anything extra upon delivery.

 In other countries, VAT and/or import fees are excluded — and local authorities may require payment before releasing the package.

 These fees are regulated by your local customs office, and we unfortunately have no control over them.

To help you prepare, we’ve provided a table below outlining approximate VAT rates, estimated import charges, and whether VAT is included in your product price:

VAT by Country

Location

Estimated Import Fee

VAT Included in Price

United States

$4.7

Included

Canada

$7.84

 Excluded

United Kingdom

$12.54

Included

Germany

$11.81

Included

France

$12.54

Excluded

Spain

$13.92

Included

Netherlands

13.28

Included

Poland

$14.78

Included

Belgium

$13.28

Included

Japan

$5.22

Excluded

Australia

$5.22

Excluded

Mexico

$8.36

Excluded

Singapore

$4.7

Excluded

Saudi Arabia

$7.84

Excluded

Ireland

$14.78

Included

Finland

$15.74

Included

Luxembourg

$10.4

Included

Hungary

 

$17.93
 

Included

New Zealand

 

$7.84

Excluded

South Korea

 

$5.22

Excluded

Malaysia

$5.22

Excluded

 

Disclaimer
The VAT rates and import charges listed on this page are based on information gathered through our research from AliExpress and other supplier platforms. While we strive to provide accurate and up-to-date data, please note that these charges are estimates and may vary depending on your country’s customs policies, order value, or shipping method.

In some cases, VAT or import charges may be included in the product price; in others, they may be charged separately by your local customs authority upon delivery.

We strongly recommend checking with your country’s customs office or visiting your local import regulations website for the most precise and current information.

SYNVOX is not responsible for any changes in import charges, VAT rates, or customs fees imposed by local authorities after the product is shipped.

We provide this information in advance so you can shop with confidence, knowing what to expect at checkout and delivery. If your country is not listed in the table, please contact your local customs office for more details on VAT or import fees.

If you have any further questions, feel free to contact us anytime — our team is here to help.